We stock what we list on our website. If we are ever out of stock on an item, we will notify you by email or phone.
Any questions you have can be answered through our phone representative(s) at
(800) 880-4694 or by email: [email protected]
UPS GROUND DELIVERY:
We process orders within 48 hours. (Normal Business Days)
We ship orders UPS Delivery Ground from Las Vegas, NV. (89102)
For faster service we offer UPS 2nd Day Air and Next Day Air.
All 2nd Day Air and Next Day Air are processed the same day if received before Noon Pacific Standard time.
UPS 2nd Day Air and Next Day Air are only deliverable Monday thru Friday – NO WEEKENDS.
USPS PRIORITY MAIL:
We also ship USPS Priority Mail Flat rate envelope and Flate rate Boxes. We will provide a tracking number and shipping information via email.
All International orders should be placed over the phone for accurate shipping cost.
Shipping charges will vary depending on the destination and weight of the package.
We use www.Freightquote.com for all our pallet shipping. In most cases Flat Rate Shipping for pallets is 400.00 for Business 2 Business address with a loading dock.
Holiday shipping may take longer than normal. UPS delivery usually adds 2-4 days to their normal delivery. Holiday schedules will be posted when available for the upcoming holiday(s).
We charge Nevada, Clark County Sales tax of 8.375 % on Taxable items for local orders picked up from our location.
We accept the following forms of payment for Internet, Email, Phone and Fax orders:
(All accounts are billed in US Dollars.)
For your protection, EspressoTechs.com, reserves the right to hold credit card orders for verification. All online orders paid by credit card are processed on a secure server.
RETURNS: We offer a 30 Day from Date of Purchase, money back guarantee, as long as the returned product(s) are unopened, in original packaging, and in “original condition”.
Shipping costs for Returns or Exchanges are the responsibility of the customer.
Please inspect all items for damage upon arrival. If you receive something that arrived damaged, send an email to us and we will work with you and the shipping agent to rectify the situation provided that you notify us within 7 days upon receipt of the damaged product. Please save packaging materials, as shipping agent may want to inspect damages.
Normally there is no restocking fee, but a maximum of 25% charge will be added to equipment to cover shipping, inspection, recertification, and transaction fees incurred. Electronic and electrical items are non-returnable.
RETURN PROCEDURES: A Return Merchandise Authorization (RMA) must be obtained by emailing us at “[email protected]”. Please print this RMA number on the exterior of the package in the upper left corner. Packages without a visible RMA number will not be accepted. Returns are not accepted after 30 days. If your return items were originally eligible for our Free Shipping offer, and the order total, after subtracting the items for return, falls below the free shipping amount, an adjustment fee will be added equal to the shipping expense we incurred in sending the shipment to you originally.